User Rights Policy

1. Introduction

VOCOLY respects and protects the rights of its users, in particular the right to data protection and privacy during the collection and use of information.

To adhere to this obligation, VOCOLY has adopted User Rights Policy (Policy), and reviews it regularly.

This Policy outlines the rights of Personal Data Owners (users). By accepting this Policy you agree to the terms and conditions defined here-in.

2. Personal Data Owner Rights

Various rights can be exercised by Personal Data Owners

I. The right to be informed

  • Vocoly users have the right to be informed about the collection and use of their personal data.
  • Vocoly users shall be informed whenever there’s a change in Personal Data collection, its processing or any other procedure done on it.
  • Vocoly users shall also be informed for any changes to Policy arising from any internal or external factor(s).

II. The right of access

  1. Vocoly users have right to access their Personal Data
  2. Vocoly users can make an access request in writing by contacting support team.
  3. Vocoly Team will respond to any such request within one month of raising it, without any charges thereof.

III. The right to rectification

  1. Vocoly users have right to make changes to their Personal Data to ensure completeness and correctness at all times.
  2. Vocoly users can also contact support team to make changes to their Personal Data.
  3. Any change requests to Personal Data which are non-adherent to Vocoly’s Policy(s) shall be not be taken up.

IV. The right to be forgotten

  1. Vocoly users can place request for account closure also known as ‘the right to be forgotten’.
  2. Individuals can make a request for account closure in writing by contacting support.
  3. Personal Data shall be anonymize within 1 month of time and it shall be blocked for any further processing and/or use, as well as for further access.

V. The right to data portability

  1. Personal Data owner have the right to receive the personal data concerning them, which they have provided to Vocoly, in a structured, commonly used and machine-readable format.
  2. Portability of Personal Data is exercised to extend of sharing with owner and not for processing with other organization(s).

VI. The right to object

  1. On grounds of profiling Personal Data a user can raise an objection. Vocoly may no longer process the personal data unless there’s a compelling legitimate grounds for the processing which override the interests, rights and freedoms of the data owner or for the establishment, exercise or defence of legal claim
  2. Where Personal Data are processed for direct marketing purposes, the data owners have the right to object at any time to processing of personal data concerning them.

3. Consent, Updates and Support

An explicit consent from Vocoly users is required in order to use Vocoly product and services. Users are expected to go through our various policies viz, Privacy, User Rights and Data Management

Like all other policies this Policy is also subject to changes over time. The changes might get triggered due to business, corporate, legal or social changes. Upon any changes elicited Vocoly shall make necessary changes to the Policy or Policies and share with our customers.

Vocoly support team is always available to provide all possible support to resolve any issue our customers might face.

For any concerns or issues related to Vocoly product, services or Personal Data contact support

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